AVEOUR Support

Your questions, answered.

Shipping

How long does shipping take? +

Once your order is placed, our team carefully prepares and packs it with care. Please allow 1–2 business days for processing.

After your order has been dispatched, delivery typically takes:

United States: 7–10 business days

How much is shipping? +

We offer free shipping on orders over $39.

For orders under $39, a flat shipping fee of $4.99 will apply.

Can I change my order after it has been placed? +

If you need to make changes to an order, please contact us at support@yourdomain.com as soon as possible.

Orders are typically processed within 1–2 business days. If your order has not yet been processed, we may be able to update the items, shipping address, or other details.

Once an order has entered the fulfillment process or has been shipped, we are unable to make changes, update the shipping address, or reroute the package.

Returns

What is your return policy? +

If you are not completely satisfied with your purchase, you may return your item within 30 days of delivery for a full refund.

To qualify for a return, the item must be unused, clean, and in its original condition.

Please contact our support team before returning any item.

Your questions, answered. +

Please contact our customer support team at support@yourdomain.com before returning any item.

We will provide you with the return instructions and assist you throughout the process.

Can I change my order after it has been placed? +

If you need to make changes to your order, please contact us as soon as possible at support@aveour.com.

Orders are usually processed within 1–2 business days. If your order has not yet been processed, we may be able to update the order details.

Once an order has been processed or shipped, we are unable to make changes.

Payments

What information is required to place an order? +

To complete your order, you will need to provide your shipping address, contact information, and payment details.

Once your information has been entered, you can review your order and securely complete your purchase.

What payment methods do you accept? +

We currently accept PayPal as our payment method.

Additional payment options may become available in the future.